PRIVACY POLICY

Privacy policy and data protection

Hotel Restaurant à l’Agneau

3 RUE DE SAVERNE

67350 PFAFFENHOFFEN

N° Siret : 49437388900018

Registered with the Strasbourg RCS under number Strasbourg B 494 373 889

Inter-community VAT number: FR21494373889

The website www.hotel-restaurant-delagneau.com presents our activities as well as the services that we make available to you. For more information, do not hesitate to fill out our contact form.

Hôtel Restaurant à l'Agneau specifies that no services are sold online and that no contracts are concluded via the website. Thus, on our site, only the contact form allows the collection of data necessary to process your request.

Hôtel Restaurant à l'Agneau undertakes, as part of its activities, to comply with the legislation in force in France, in particular EU Regulation 2016/679 relating to the general regulations for the protection of personal data aimed at ensuring the protection, confidentiality and security of personal data of the agency's clients, the company's prospects or visitors to the website, in the context of the collection and processing of personal data.

Your personal data is collected, processed and used exclusively in accordance with legal provisions. Where possible, our data processing process is designed so that data protection requirements are taken into account and personal data is anonymized in such a way that the data subject cannot or no longer be identified.

Data collection is mainly carried out on the website https://www.hotel-restaurant-delagneau.com. The personal data that may be collected are only via the contact form to enable us to respond to your request or via cookies, in particular statistics which do not contain subjective data.

WHAT TYPES OF PERSONAL DATA ARE PROCESSED BY Hôtel Restaurant à l’Agneau?

In accordance with article 4, 11) of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and article 2 of law 78-17 of January 6, 1978 relating to IT, to files and freedoms, modified by law 04-801 of August 6, 2004 and law 18-493 of June 20, 2018, constitutes personal data any information relating to a natural person identified or who can be identified, directly or indirectly.

Hôtel Restaurant à l'Agneau processes your personal data, directly collected from you or resulting from the achievement of our mission. Hôtel Restaurant à l'Agneau may also be the recipient of data which has been collected from you by a third party acting on your behalf or with your authorization, in particular during our contacts with the administrations necessary for the accomplishment of our mission. .

Hôtel Restaurant à l'Agneau may process the following types of data:

Identification data: surname, first name, company name, email address, telephone number Technical data: navigation data Complaints and possible disputes (when made via the contact form) When collecting personal data, you are informed of their obligatory or optional nature. Where applicable, the absence of personal data presented as mandatory may result in it being impossible to process your request.

THE PURPOSE OF THE PROCESSING AND LEGAL BASES

The processing of your personal data is carried out in compliance with the provisions of the European General Data Protection Regulation (GDPR) and with the French Data Protection Law.

As part of the balancing of interests (art. 6 paragraph 1 f GDPR):

If necessary, we process your data beyond the actual execution of the service contract to protect our interests. This includes advertising or market and opinion research, provided you have not objected to the use of your data for this purpose, the assertion of legal rights and defense in the event of legal disputes. , the guarantee of IT security and IT operation of Hôtel Restaurant à l'Agneau, the prevention and clarification of offenses due to an order from a public authority and the measures for business conduct and development of the services offered by Hotel Restaurant à l’Agneau.

On the basis of your consent (art. 6 paragraph 1 a GDPR):

To the extent that we have your consent to the processing of your personal data for specific purposes (e.g. data evaluation for marketing purposes), the legality of this processing on the basis of your consent is collected. The consent given can be revoked at any time. The revocation of consent does not affect the legality of the data processing carried out up to the revocation.

Due to legal requirements (art. 6 paragraph 1 c GDPR) or in the public interest (art. 6 paragraph 1 e GDPR):

No personal data is in principle processed when using this website, ie no data is recorded, modified or transmitted to third parties.

DURATION OF STORAGE OF YOUR PERSONAL DATA

Your data is kept for the duration:

Necessary for the accomplishment of the aforementioned purposes, Defined under legal retention obligations, Legal requirements. The retention periods of personal data are applied on the basis of the following criteria:

Purpose of processing Duration of retention Management of contact files 2 years maximum Management of customer files Duration of the commercial relationship 2 years Prescriptions in civil and commercial matters 5 years Conservation of contracts concluded electronically 10 years from delivery or service Exercise of law of access or rectification 1 yearExercise of the right of opposition 2 years maximum retention of identity documentsAudience measurement statistics 13 months

YOUR RIGHTS

Any person concerned by the processing of personal data has the right:

Information (§ 34 BDSG, art. 15 GDPR), Correction (art. 16 GDPR), Deletion (§ 35 BDSG, art. 17 GDPR), Restriction of processing (art. 18 GDPR), Transferability of data data (art. 20 GDPR) as well as revocation (art. 21 GDPR). Restrictions (art. 23 GDPR) however apply to the right to information and deletion. There is also a right of appeal to a competent data protection supervisory authority (Art. 77 GDPR).

YOUR OBLIGATION TO PROVIDE DATA

As part of your request, materialized by an express request made by you or your company, as part of a request for information made on the site, you must provide us with the personal data which are necessary for the fulfillment related contractual obligations or which we are legally obliged to collect. In the absence of this data, we will not be able to respond to your request, or the exercise of your legal rights will be compromised.

AUTOMATED DECISION-MAKING AND USE OF THE SITE

For the establishment and execution of the contract, we do not use fully automated decision-making according to Art. 22 GDPR. If we use these processes in special cases, you will be informed separately, to the extent required by law. We partly process your data automatically in order to evaluate certain personal aspects of use of the site.

COLLECTION OF DATA DURING VISIT TO THE SITE

When simply using the website for information purposes, therefore when you do not transmit information to us, we only collect the personal data that your browser transmits to our server. When you visit our website, we therefore collect the following data which is technically necessary for us to display our website and to ensure its stability and security (the legal basis is Art. 6 para. 1 sentence 1 letter f GDPR):

IP address Date and time of the request Time zone difference from Greenwich Mean Time (GMT) Content of the request (concrete page) Access status/HTTP status code Data volume respectively transferred Website from which the request originates Browser System operation and its interfaceLanguage and version of the navigation softwarePages consulted

In addition to the above data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive, associated with the browser you are using, and through which certain information is sent to the authority that sets the cookie.

This device is used in particular for analyzing the performance of the website using cookies, which help to improve our website by providing us with comprehensive statistics on the number of visitors to a page, the domains of a site which are the most viewed and the city or location of the users. These may be installed by external analytics providers engaged by us.

These cookies do not identify you personally. Cookies cannot run programs or transmit viruses to your computer. They simply serve to make the internet offering more user-friendly and effective as a whole. No payment made via a secure platform uses the following types of cookies: temporary cookies and permanent cookies.

Temporary cookies are automatically deleted when you close the browser. These store a session ID with which different requests from your browser can be assigned to the common session. Your computer can thus be recognized when you visit our website again. Session cookies are deleted when you log out of the site or close the browser.

Permanent cookies are automatically deleted after a predetermined duration which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.

You can configure your browser settings, or before accessing the website, according to your wishes, refuse to accept third-party cookies or all cookies. In this case, you may not be able to fully use all features of this website. Most browsers offer you different options for protecting your privacy. You can e.g. accept first-party cookies, but block third-party cookies or notify you each time a website wants to install a cookie. Please note that such deactivation of cookies has the effect of making it impossible to install new cookies. You can find instructions for managing cookies in the Help function of your browser or in the instructions for your smartphone or the fixed or mobile product with internet access used.

We also use cookies to be able to identify you when you revisit our site, if you have an account or separate individual access to our offerings.

INFORMATION CONCERNING YOUR RIGHT OF REVOCATION UNDER ARTICLE 21

You can revoke your consent to the processing of your personal data given to Hôtel Restaurant à l'Agneau at any time. Please note that the revocation only has effect for the future. Processing operations carried out before the revocation remain unaffected.

Right of revocation on a case-by-case basis

You have the right, for reasons relating to your particular situation, to object at any time to the processing of personal data concerning you which is carried out in accordance with Art. 6 paragraph 1 e) GDPR (data processing in the public interest); this also applies to profiling based on this provision under the terms of Art. 4 no. 4 GDPR. If you object, we will no longer process your personal data, unless we can justify compelling and legitimate reasons for this processing which override your interests, rights and freedoms or if the processing serves to establish, for the exercise or defense of legal rights.

If we base the processing of your personal data on the balancing of interests, you can object to this processing. If you resort to such a revocation, we ask you to explain the reasons why we no longer need to process your personal data as we did before. In the event of a justified revocation, we will examine the situation and terminate the processing of your data, adapt it or explain compelling legitimate reasons why we must continue processing your data.

Right to revoke data processing for direct mail purposes

Hôtel Restaurant à l'Agneau does not use direct mail.

RESPONSIBLE ORGANIZATION

The manager is Hôtel Restaurant à l'Agneau

Your right of revocation (art. 21 GDPR):

You have the right, for reasons relating to your particular situation, to object at any time to the processing of your personal data, which is carried out in accordance with Art. 6 paragraph 1 sentence 1 e) GDPR or Art. 6 paragraph 1 sentence 1 f) GDPR; this also applies to profiling based on these provisions. We then no longer process this personal data for these purposes, unless we can justify compelling and legitimate reasons for this processing which are paramount in relation to your interests, rights and freedoms or if the processing is used to establish, exercise or defense of legal rights.

You can notify us of your opposition at info@hotel-restaurant-delagneau.com